FAQs
Q.
I am considering purchasing DISCO equipment. Can I register as a user?
A.
Please ask your DISCO sales representative to register you as a user.
Q.
I cannot find the instruction manual that I want.
A.
This website does not contain the instruction manuals for all the equipment sold by DISCO or all the documents included with the equipment. We appreciate your understanding.
Q.
Can I print a downloaded instruction manual with my printer?
A.
Yes, you can.
Q.
I cannot log in even after entering the correct user ID and password.
A1.
Your password may be no longer valid.
Please contact us using the inquiry form to continuously use the site.
A2.
For the cases other than the above, we apologize for the inconvenience.
We apologize for the inconvenience. Please contact us using the inquiry form and include the information below.
- Device type (e.g.: Windows PC, Mac, iPad, iPhone)
- OS type and version (e.g.: Windows10, Mac OS 10.12, iOS10.2.1)
- Browser type and version (e.g.: Google Chrome version 52.0.2743.116)